The First 72 Hours

Cyber Incident Response for Leaders

About the workshop

Cybercrime is one of the biggest risks facing Kiwi businesses and organisations of all sizes and shapes today. Preventing long-term harm and protecting your reputation requires a technical, business and communication response, working together long before you ever need it. The decisions you make, the questions you ask and the way you communicate can mean all the difference.

This practical, three-hour workshop from cyber security experts, Outfox, and crisis communications specialists, First Response, gives business leaders a clear understanding of what happens during a cyber incident, what protection and preparations you need in place beforehand, and how to respond with confidence.

Combining cyber security and crisis communication expertise, the session uses plain-English guidance, real-life case studies, and interactive exercises to help you strengthen your organisation’s readiness.

You’ll leave with a clear understanding of:

  • The current cyber security landscape
  • The cyber and reputation risks facing your organisation
  • Common cyber incidents and what happens in the critical early stages
  • The right questions to ask your IT provider, internal teams, leaders and others
  • How to communicate clearly when information is incomplete
  • The practical foundations of a crisis communications response plan
  • The tools needed to protect your systems, your reputation and your organisation
  • The practical foundations of a cyber incident response plan

Cost: $300 +GST per person.

Wendy Bennett

Director, Outfox

Wendy Bennett is a Cyber Resilience Specialist with nearly 20 years of experience in both the public and private sectors.

Her career spans the New Zealand Police and National Cyber Security Centre, working with business owners, executives, Boards and government leaders to strengthen cyber resilience and prepare for cyber incidents.

Known for making complex cyber issues practical and easy to understand, Wendy facilitates interactive incident response workshops that help organisations make good decisions, communicate clearly and keep operating when something goes wrong.

Jacky James

Founder & Managing Director, First Response | The Shine Collective

As the Managing Director of The Shine Collective – an award-winning communications agency – Jacky James is widely recognised for her expertise in issues and crisis management.

The Shine team have now applied that expertise to the rapidly growing cyber environment, through the development of First Response. The new service focuses on helping businesses and organisations prepare for, respond to, and recover from cyber and AI-related crises, with the ultimate objective of protecting brand and reputation.

As a senior communications practitioner with nearly 30 years’ experience, Jacky helps small, medium and large businesses and community organisations navigate issues and scrutiny with calm, clear and credible communication. Her expertise is grounded in practical, real-world communications and crisis experience.

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