$300 +GST per policy or 3 for $750 +GST

Policies and Processes

Clear policies and internal processes are a critical foundation for preparedness and risk mitigation, with relevant policies an essential part of underpinning responsible communication. Check out a range of different policies to support your organisation and help fill any gaps.

Ready-to-Use Policy Templates

Clear, Actionable Policies Developed With Legal Expertise

Our policy templates – developed with our legal team – are designed to be practical, clear and immediately actionable. Current policies available include:

Social Media Use

AI Use

Media Spokesperson

Who is it for?

Built for any organisation that relies on technology

Our policy and process templates are designed to be practical and adaptable, making them the right fit for any organisation — regardless of size, sector or technical capability. Whether you’re a small business, a community organisation or a large corporate, our templates give you a solid, ready-to-use foundation that can be tailored to suit your specific needs and context.

$300 +GST per policy or 3 for $750 +GST

Frequently Asked Questions

Our First Response policies have been peer reviewed by our legal team and are compliant with New Zealand employment law, but you can still tailor and align them with your organisation’s requirements and other relevant policies.

They are designed to be practical, clear and immediately actionable, with minimal setup required.

Yes, absolutely. To get the most out of each template, we highly recommend you tailor them to reflect your organisational policies, communication style, risks, and values.

All these policies are considered fundamental documents. However, the AI policy is a good place to start. In our experience, AI adoption is increasing rapidly, but governance frameworks and regulations are lagging behind.

Scenario pressure tests

Awareness & Readiness Workshop

A practical introduction to cyber and AI crisis communications, grounded in real New Zealand case studies. Designed to build awareness, confidence, and a shared understanding of what organisations need in place.

$300 pp +GST
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The Pressure Test

A facilitated scenario exercise to help test your cyber crisis response. Available either as desktop or a full scenario exercise, our realistic scenarios are designed to take you through your key decisions, roles and communications, helping identify gaps and pressure points, and build clarity, confidence and readiness before a real incident occurs.

From $5000 +GST
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24/7 Dedicated Crisis Response Support

Hands-on communication, media and crisis response support in the hours, days and weeks following a a crisis incident. Our experienced team is available 24/7 to support you and your team in the moments that matter.

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